✦ CHAT HISTORY
Every chat, one place.
Chat History shows every conversation your assistant has — who asked, how it answered, and which sources it used. Spot the gaps and feed them back into training.
✦ THE FULL PICTURE
Know what your visitors actually ask.
Every visitor, searchable
Visitors, conversations, and messages in one stream — search any of it, or filter by assistant.
Sources on every answer
Each reply shows the page, FAQ, or document it came from — so you always know why the bot said what it said.
From chat to training
Spot a weak answer? Send it straight to DIRTbox and it becomes a training example.
Read the room.
Open any conversation and see the whole exchange — questions, answers, and the exact source behind each reply. It’s the fastest way to learn what your customers care about.
Do you have a table for two tonight around 7?
We have 7:00 and 7:30 open for two — would either work?
from Reservations FAQ
Any vegetarian options on the tasting menu?
Absolutely — the chef can adapt the five-course tasting with a full vegetarian progression.
from Menu — Tasting
CHAT HISTORY
● live
“Do you have a table for two tonight?”
Answered
“Can I rent the Harbor Room for an event?”
Flagged
New visitor is typing…
Never lose a thread.
New conversations drop in live. Answered chats stay green, gaps get flagged for review, and everything is filterable by assistant — one bot or all of them.